I cannot say enough positive things about AEM Billing. Laurel Henson and her entire team are truly exceptional at what they do and have been an invaluable part of our practice. Their knowledge of medical billing, attention to detail, persistence, and ability to navigate even the most complicated insurance issues are outstanding.
What really sets AEM Billing apart is that they take ownership of the entire process. AEM consistently identifies problems, follows up on outstanding claims, resolves issues efficiently, and goes above and beyond to ensure that our practice is being reimbursed accurately and appropriately. AEM is incredibly reliable, responsive, and professional, and I have complete confidence in their work.
Equally impressive is how pleasant everyone on the AEM team is to work with. They are consistently friendly, professional, responsive, and genuinely helpful. No matter how complicated an issue may be, they are always approachable and willing to work through it with us. It makes a tremendous difference to have a billing team that is not only highly competent but also so enjoyable to work with.
Finding a medical billing firm who is both highly skilled and genuinely invested in the success of a medical practice is rare. AEM Billing has made a significant difference in our practice, and I would recommend them without hesitation to any physician or medical practice looking for an outstanding billing professional.